For organizations with Outlook 2013 or 2016 and on-premise Exchange 2013 or 2016

Step 1. From your browser open Outlook Web App just as when you want to check your email over the web.

Step 2. From the Settings menu, choose  Manage add-ins

Step 3. On Manage add-in page, click + and choose Add from a URL

Step 4. In the URL field enter 

If you receive an error that says "The app couldn't be downloaded." then open in your browser, download/save the file to your local desktop and repeat this step, but this time choose Add from a file option and supply the file you just downloaded/saved. 

If this operation is successful the FreeBusy Outlook add-in will appear on the Manage Add-ins page and in the New Meeting compose window, in the command bar.


Error message "Something went wrong. You don't have permission to update the options you specified."

If you encounter this error message it means the Exchange/IT administrator for you organization turned off the ability for users to install their own Outlook add-ins. 

If this is your situation, please contact your Helpdesk or IT dept. and ask that they either turn on your ability to manually install add-ins or request instructions for how the IT admin can install the FreeBusy Outlook add-in on behalf of users.

If you have trouble installing FreeBusy Outlook Add-in, please contact us through the chat button below or schedule a product demo.

Did this answer your question?