Troubleshooting

Most common questions and troubleshooting tips.

8 articles in this collection
Written by David, Macrina Damian, and Twisha

How to clear browser cookies for FreeBusy

Sometimes there's stale data in remembered logins and cookies that needs to be cleared

Written by Twisha
Updated over a week ago

Learn what to do if authorization of Office365 expired

Follow this if you have received an email that says authorization of Office365 expired for FreeBusy and need to reauthorize?

Written by Twisha
Updated over a week ago

How to troubleshoot my availability?

Find out you are not showing available at a certain time

Written by Twisha
Updated over a week ago

Troubleshoot Availability

FreeBusy shows incorrect availability. What can I do?

When something doesn't add up..

Written by David
Updated over a week ago

What's the difference between Specific Times and Signup Sheet?

Written by Macrina Damian
Updated over a week ago

Troubleshoot Time Zone

How to change/verify your time zone in FreeBusy

If you need to change your timezone OR if FreeBusy does not show the correct time zone here is how you can change it.

Written by David
Updated over a week ago

Troubleshoot Notifications

Why are my colleagues getting unexpected meeting notifications from FreeBusy?

Learn how to set-up who on your team receives meeting notifications from FreeBusy.

Written by David
Updated over a week ago

Troubleshoot FreeBusy embed

FreeBusy "Add to website" embed doesn't work correctly

Used the "Add to website" embed on your website, and it doesn't seem to work correctly? Review these troubleshooting steps.

Written by David
Updated over a week ago